Web Survey Bibliography
Title An Overview of Mobile CATI Issues in Europe
Author Slavec, A.; Toninelli, D.
Year 2015
Access date 22.08.2016
Full text PDF (510 KB)
Abstract
With the increasing popularity of mobile phones, there is a gradual decline in the coverage rates in landline surveys and these are no longer sustainable. Our objective is to explore various issues that arise with the incorporation of mobiles phones in surveys. We aim at providing researchers with general and practical guidelines. In particular, we focus on legal and ethical issues, and we study coverage, sampling, nonresponse, measurement and adjustment issues. We found important differences in degrees of respondents’ protection between different countries. However, researchers should follow some general ethical guidelines which take this into consideration. Furthermore, we used Eurobarometer data to observe differences in phone use. In some countries mobile phone-only users are prevailing, while in others most people use both mobile and landline phones. We also discuss differences in measurement and nonresponse. Finally, we recommend some weighting approaches that can take into account the differences between the introduced segments (that is mobile, landline and overlap). Despite the strong differences observed from country to country, this work aims at summarizing and integrating various research findings and recommendations that can be widely applied to enhance the quality of collected data and minimize the impact of several of the discussed issues.
Access/Direct link Ubiquity Press (Abstract) / (Full text)
Year of publication2015
Bibliographic typeBook section
Web survey bibliography - Toninelli, D. (9)
- Smartphones vs PCs: Does the Device Affect the Web Survey Experience and the Measurement Error for...; 2016; Toninelli, D.; Revilla, M.
- Does the Use of Smartphones to Participate in Web Surveys Affect the Survey Experience when Sensitive...; 2016; Toninelli, D.; Revilla, M.
- An experiment comparing grids and item-by-item formats in web surveys completed through PCs and smartphones...; 2016; Revilla, M.; Toninelli, D.; Ochoa, C.
- An Overview of Mobile CATI Issues in Europe; 2015; Slavec, A.; Toninelli, D.
- Who Has Access to Mobile Devices in an Online Opt-in Panel? An Analysis of Potential Respondents for...; 2015; Revilla, M.; Toninelli, D.; Ochoa, C.; Loewe, G.
- Mobile Research Methods: Opportunities and challenges of mobile research methodologies. ; 2015; Toninelli, D. (Ed.); Pinter, R.; de Pedraza, P.
- Do online access panels really need to allow and adapt surveys to mobile devices? ; 2014; Revilla, M.; Toninelli, D.; Ochoa, C.; Loewe, G.
- The need of and the demand for completing surveys on mobile devices; 2014; Toninelli, D., Revilla, M., Ochoa, C.
- An experiment on the effects of non-response reweighting on estimators' precision in a web survey; 2009; Fabrizi, E., Biffignandi, S., Toninelli, D.